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New Maintenance Contract for Passenger Boarding Bridges and Ground Equipment at Dubai International Airport

Passenger boarding bridge connected to an Emirates A380 aircraft at Dubai International Airport.
An Emirates A380 aircraft docked at a passenger boarding bridge in Dubai International Airport.

Dubai Airports has announced the signing of a new 10-year maintenance contract aimed at operating and maintaining passenger boarding bridges (PBB) and ground equipment at Dubai International Airport (DXB). The contract covers maintenance services across all airport concourses, including Concourse D and Concourse A, which was designed to accommodate large aircraft such as the A380 and B777.

Contract Details and Included Services

Under this agreement, round-the-clock maintenance services (24/7) will be provided to ensure the continuous operation of 152 passenger boarding bridges, as well as pre-conditioned air systems and ground power units for aircraft. The contract also aims to enhance the efficiency of airport assets and promote sustainability by extending equipment lifespan and improving performance.

Modern architectural design of Dubai International Airport terminal exterior.
The futuristic design of Dubai International Airport’s terminal entrance with illuminated curved structures.

Partnership History

The partnership for the operation and maintenance of airport equipment at Dubai International Airport dates back to 2004, covering a range of solutions to facilitate passenger movement within the airport. Additionally, custom-built passenger boarding bridges for A380 aircraft were implemented and remain in operation today. In September 2024, a comprehensive service contract was signed to cover the operation and maintenance of 5,000 units, including elevators, escalators, and other airport equipment.

Contract Objectives

The new contract aims to enhance operational efficiency at Dubai International Airport and ensure uninterrupted operations, aligning with the airport’s status as one of the busiest in the world. It also contributes to sustainability goals by optimizing equipment performance and managing energy consumption.


Passenger check-in area at Dubai International Airport
Travelers waiting in line at Dubai International Airport’s check-in area, following safety guidelines.

Summary of the New Contract at Dubai International Airport

ItemDetails
Contract TypeOperation and maintenance of passenger boarding bridges and ground equipment
Contract Duration10 years
Covered FacilitiesAll concourses at Dubai International Airport, including Concourse D and Concourse A
Number of Passenger Boarding Bridges152
Included ServicesMaintenance of passenger boarding bridges, pre-conditioned air systems, and aircraft ground power units
Operation24/7 to ensure continuous service
Partnership HistorySince 2004, with the implementation of the first A380 passenger boarding bridges
Comprehensive Service Contract (2024)Covers the operation and maintenance of 5,000 units, including elevators, escalators, and other equipment

Conclusion

This contract marks a new step toward enhancing operational efficiency at Dubai International Airport, focusing on continuous maintenance and equipment performance improvement to accommodate the high volume of passengers using the airport daily. It also reflects the commitment to high sustainability standards in the operation of aviation facilities and ground equipment.

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